Frankly, In the future if i have water damager i will shop elsewhere. The owner wasnt the easiest person to deal with and I would prefer to do business with a company where the people with the highest stakes are more involved in the job.
When they left, everything was dry. I guess that is what was to be expected. Nothing was put back where it was. I dont feel they went above and beyond...
To their credit, they did what they where supposed to.
There where some problems and ultimately they were resolved but still.. shouldnt have had the problems in the first place.
I hired them to clean my sofa, chair and ottoman. It's a good thing I looked at my furniture because they didn't do the sides of the sofa even though it was pulled out. The chair wasn't cleaned on one side and cat fur was still on the cushions. The 2 stars are for them showing up on time.
Service Master Professional is a US Laundry based in Benton, Kentucky. Service Master Professional is located at 485 Old Symsonia Rd, Benton, KY 42025, USA.
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